Customer Convenience

Rakyat Care Bank Rakyat - Frequently Asked Questions

Frequently Asked Questions - How can I become a Rakyat CARE Bank Rakyat?


1. What are the eligibility requirements for Rakyat CARE Bank Rakyat?

  • Having a valid business license/permit/registration issued by the Companies Commission of Malaysia (SSM) or Local Authorities (PBT).
  • Having a permanent business premise.
  • Having an advanced business and having operated the business for 2 years.
  • The business activities conducted are not contrary to Shariah.
  • The business premise area must have wide coverage of internet connection.
  • Residents nearby or within 5km from other Rakyat CARE.
  • Operating hours must be a minimum of 5 days a week and 5 hours a day.
  • Having good financial records.
  • Not bankrupt.


2. What is the application procedure for Rakyat CARE?

  • Applicants can apply to become agents by:
    • Visiting the nearest Bank Rakyat branch: Please fill in and submit the Rakyat CARE Application Form with relevant documents OR
    • Contacting Bank Rakyat Call Centre: Provide agent information to Bank Rakyat Call Centre Officer.
  • The Bank processes the Rakyat CARE application.
  • The Bank contacts successful agents.


3. What documents need to be prepared by the applicant?

  • Copy of applicant's MyKAD.
  • Copy of Business License.
  • Cooperative/Company Profile (if any).
  • Latest Financial Report and;
  • Additional Documents:
  • If Partnership
  • Rakyat Kongsi Permission Letter
  • If Cooperative
  • Small Laws (Cooperative)
  • If Private Limited Company
  • Form 24 (certified copy)
  • Form 49 (certified copy)
  • Memorandum & Articles (certified copy)


For any enquiries, please visit the nearest branch or call our Contact Centre tele-Rakyat at 1-300-80-5454.

*Terms and conditions apply.

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